Effective Date: 20, March, 2025
Tubim Energy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app to recharge and monitor your prepaid electricity meters.

1. Information We Collect

We collect the following personal information from users to enable core app functionality:

• Name
• Phone Number
• Email Address
• Meter Number
• Usage History

We do not collect location data, device data, or payment information directly. Payment processing is handled by Paystack, our third-party payment provider.

2. How We Use Your Information

We use the information we collect to:

• Facilitate prepaid electricity meter recharges
• Display usage history for better monitoring
• Provide customer support
• Communicate important updates or policy changes

We do not use your information for marketing purposes or share it with any third parties.

3. Data Storage and Security

Your data is securely stored on AWS RDS and protected using tokenization to enhance security. We take appropriate measures to safeguard your information from unauthorized access, alteration, or disclosure.

4. User Rights

You have the right to:

• Request access to your personal data
• Request deletion of your personal data

Since we only collect data essential for app functionality, users cannot opt out of data collection while using the app.

5. Compliance and Regulations

We operate in Africa and comply with applicable data protection laws. We do not knowingly collect data from children under the age of 18.

6. Cookies and Tracking

We do not use cookies, tracking pixels, or similar technologies to collect user data.

7. Policy Updates

We may update this Privacy Policy from time to time. Users will be notified via email of any significant changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hello@tubimenergy.com